Three months ago, I was privileged to become part of the Centre for Family Literacy team as Coordinator of the Volunteer Program. In my role, I have the pleasure of getting to know some of the most generous people I know – people who make space in their often busy lives to give of themselves to make a difference in someone else’s life. Many of our volunteers have committed to work with us as tutors, meeting weekly with an adult learner who is eager to improve their reading, writing or math skills.
In the short time I’ve been here, I’ve already encountered more success stories than I can recount here. For example, the learner from China who had made up her mind to return to her home country when her children got older. But through her work with one of our tutors, her love grew for English and for Canadians and she decided instead to stay. Or the learner who dropped out of high school to work, but was discouraged when he discovered he could not read and write well enough to get a good job. While he worked with his tutor he began to enjoy books, read the newspaper with comprehension, and believe in himself. Now he is studying at NAIT.
Many of our learners are no longer coming to the Centre because they have achieved their goals: entering the workforce, passing difficult exams, or reading with ease to their children and grandchildren. Thanks to their tutors, they have each grown not only in skill but also in confidence. Perhaps one of the most rewarding transitions I’ve observed is seeing adults who came to us as learners and are now volunteering as tutors themselves. What a beautiful picture of ‘giving back.’
Several of our tutors have nominated their students for a Lois Hole Award. These awards recognize an outstanding individual who has shown a commitment to his or her own learning. Here is how one of our nominated learners is described by her tutor:
“She is one of the bravest people I know. Her long-term goal is to go to NAIT to take banking and business to improve her employment prospects. In order to enhance her English skills, she is working in a Dollar Store as well as supervising grade five students on their lunch break. She often endures harassment from the customers in the Dollar Store when she cannot understand quickly enough or is unsure of how to handle a situation. Yet her determination to reach her goal is undiminished. She goes to the store for each of her shifts and does her best, hoping to improve her English sufficiently to be accepted at NAIT.
She is always smiling and she never hesitates to give me a warm welcome when I arrive. She is usually at the Centre before I am, and I will find her working on homework for either our class or another one that she is taking. She is willing to try new approaches to learning and often asks me to help with work she does not understand in other classes.
She has made a great deal of progress in speaking, reading, and writing English since our first lesson. Her determination to learn more, her high intelligence and her unflagging optimism should enable her to meet her goals.”
We recently published a collection of similar success stories from our Adult Tutor program. If, like me, you can never hear too many of these stories, feel free to request your own copy of Life Changing Stories from the Centre for Family Literacy here: firstname.lastname@example.org